Contacts
When we created our platform in 2014, we emphasised player assistance as one of the most significant factors determining our success. With this in mind, we organised an extensive and highly skilled support team filled with empathetic and responsive people. They are dedicated to addressing inquiries about our bonus system, payment features, tournament events, gameplay, and more. This is our approach to responding to your queries:
| Online chat | |
| Our support agents constantly assist gamblers via email and can quickly review your tickets to provide helpful information. Send your inquiries to support[@]7bitcasino.com, and we’ll reply within a few hours. | Our agents respond to chat inquiries the fastest. This channel is designed for all verified Aussies who encounter confusing elements on the platform.The chat is also available to unregistered gamblers. However, they can only interact with a special bot through it. |
Our main page can also provide useful answers. Its last section contains frequently asked questions that we’ve prioritised. They cover the site’s security measures, login features, cashout methods, and other significant aspects that can influence your gambling experience.
How Do Your Insights Shape Our Success?
The 7BitCasino support team often relies on players’ feedback. This method allows us to assess the platform from the most authentic viewpoint and identify the nuances that most impact gamblers. We encourage our audience to be honest in their complaints and use their feedback to guide us towards successful development.